Shopping Information
Simply browse our website, select the product you wish to purchase, choose the appropriate options if applicable, and click “Add to Cart.” Once you are ready, proceed to checkout and follow the on-screen instructions to complete your order.
No, you can place an order as a guest. However, creating an account allows you to track orders more easily, save shipping information, and receive updates on new products and promotions.
Yes. Once your order is successfully placed, you will receive an order confirmation email containing your order details. If you do not receive it, please check your spam or junk folder.
If your order has not yet been processed or shipped, we may be able to assist with modifications or cancellation. Please contact our customer support team as soon as possible after placing your order.
Yes, we offer international shipping to many countries. Shipping availability, costs, and delivery times may vary depending on your location.
Payment Information
We accept major credit and debit cards, including Visa, MasterCard, and other internationally recognized payment options. Available payment methods will be displayed at checkout.
Yes. All transactions on our website are processed through secure, encrypted payment gateways to protect your personal and financial information.
Your payment will be charged immediately after your order is successfully placed and confirmed.
Yes. A payment confirmation will be included in your order confirmation email for your records.
Order Returns
We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within a specified return period after receiving your order, provided the item is unused, in its original condition, and in its original packaging.
To initiate a return, please contact our customer support team with your order number and reason for return. Our team will provide you with return instructions.
Return shipping costs are generally the responsibility of the customer unless the return is due to a defective or incorrect item.
Once we receive and inspect the returned item, your refund will be processed within a few business days. The refund will be issued to the original payment method used during checkout.
If your order arrives damaged or incorrect, please contact our customer support team promptly with photos and order details. We will work quickly to resolve the issue.
Stay up to date with the new collections, products, and exclusive offers